Tesla has secured first place in a UK survey by HonestJohn.co.uk for 2025. The survey tracks owner satisfaction and reliability. Tesla scored 89.41% in satisfaction, outperforming Toyota and Lexus. More than 6,000 owners took part, rating their cars on reliability, comfort, and other factors.
Tesla Shines in Reliability
Tesla also did well in reliability, earning 95.29% and placing second. Lexus led with 97.01%, while Toyota scored 94.65% for third. This is a big leap for Tesla. In 2018, What Car? rated it at just 57.3%, far below Honda and BMW. Here’s how the top brands stacked up for reliability:
| Brand | Reliability Score |
|---|---|
| Lexus | 97.01% |
| Tesla | 95.29% |
| Toyota | 94.65% |
| Honda | 94.31% |
| Skoda | 93.08% |
A Big Change for Tesla
Tesla has come far since its early days. In 2018, owners often complained about build quality. Now, better manufacturing, software updates, and strong customer service have lifted its scores. The turnaround shows in the numbers and owner trust.
Tesla Leads in Owner Satisfaction
Tesla topped satisfaction with its 89.41% score. Toyota followed at 87.68%. The survey reflects how much owners enjoy their cars and the company’s support. Here’s the satisfaction breakdown for top brands:
| Brand | Satisfaction Score |
|---|---|
| Tesla | 89.41% |
| Toyota | 87.68% |
| Lexus | 86.32% |
| Porsche | 84.79% |
| Honda | 84.70% |
Other Survey Highlights
Lexus remains the reliability leader, but Tesla’s rise signals growing trust. Electric vehicles outperformed gas cars in reliability overall. Tesla stands out among EV brands, showing electric cars are gaining ground as dependable choices.
Tesla’s Outlook in the UK
Tesla’s high marks suggest a solid future in the UK. As electric vehicle demand grows, Tesla’s focus on quality and satisfaction could keep it ahead. Software updates and better production help too. UK buyers may lean more toward Tesla going forward.
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